Privacy Policy – Plan my Extension

Effective Date: 01 May 2025

At Plan my Extension (“we”, “our”, or “us”), we are committed to protecting and respecting your privacy. This policy outlines how we collect, use, and protect your personal data when you interact with our website and services.

 

  1. Who We Are

Plan my Extension is a UK-based company providing online architectural design services and facilitating connections between clients and a network of vetted builders.

Data Controller:

Sharpe Williams Design Ltd (Company no. 15133100)

Contact Email: hello@planmyextension.co.uk

Registered Address: Sparkhouse, Rope Walk, Lincoln, England, LN6 7DQ

 

  1. Information We Collect

We may collect and process the following data:

– Information You Provide:

– Personal details (e.g., name, email, phone number, address) when you fill out forms on our site or

correspond with us.

– Project details, including property information, design preferences, and budget.

– Documents and images you upload related to your project.

– Information We Collect Automatically:

– Technical information, including IP address, browser type, and browsing behaviour on our site, through cookies and similar technologies.

– Information from Third Parties:

– Data received from partners, subcontractors, analytics providers, and search information providers.

 

  1. How We Use Your Information

We use your information to:

– Provide our architectural design services.

– Connect you with suitable builders from our network.

– Communicate with you regarding your project.

– Improve our website and services.

– Comply with legal obligations.

 

  1. Sharing Your Information

We may share your information with:

– Service Providers:

– Vetted builders and contractors to facilitate project completion.

– Third-party service providers for IT support, analytics, and marketing.

– Legal Obligations:

– Authorities or regulators when required by law.

We ensure that all third parties respect the security of your personal data and treat it in accordance with the law.

 

  1. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyse site traffic. For detailed

information on the cookies we use and how to manage them, please refer to our Cookie Policy.

 

  1. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction.

 

  1. Your Rights

Under UK data protection laws, you have rights including:

– Access to your personal data.

– Correction of inaccurate data.

– Deletion of your data.

– Objection to processing.

– Data portability.

To exercise these rights, contact us at hello@planmyextension.co.uk.

 

  1. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

 

  1. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

 

  1. Contact Us

For questions or concerns about this privacy policy, contact:

Sharpe Williams Design Ltd (Company no. 15133100)

Email: hello@planmyextension.co.uk

Address: Sparkhouse, Rope Walk, Lincoln, England, LN6 7DQ